Privacy Policy

Click here for Privacy for California Residents

Sterling Seacrest Pritchard (“SSP,” “we,” “us,” or “our”) takes your privacy very seriously. SSP is committed to respecting and protecting your privacy through our compliance with this Privacy Policy (“Policy”).  This Policy describes the types of information we may collect from you or that you may provide through our website, mobile applications, and other services we provide (collectively, our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.  We have tried our best to explain things simply and transparently.  If you have any questions about our Policy, please let us know.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it.  If you do not agree with our policies and practices, your choice is to not use our Website. Any person who provides personally identifiable information (“Personal Information”) or any other information to SSP consents to the collection, use, and disclosure of such information under the terms of this Policy.

This Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

INFORMATION WE COLLECT

We collect several types of information when you use our Website:

  1. Information you provide to us or give us permission to obtain, such as:

    Your name, e-mail address, telephone number, age and similar information related to the services we provide.

    Employment related information such as applications, resume, and other information that you may submit in connection with employment or an employment application.

    Information that you provide by filling in forms on our Website or using our portals to make payments or for other purposes.

    We may ask you for information when you report a problem with our Website.

    Records and copies of your correspondence (including e-mail addresses) if you contact us.

  2. Information We Collect from a Third-Party:

    We may collect your information when a third-party provides your information related to our services or related to your job application.

  3. Technical Information We Collect When You Use Our Website:

    When you use our Website, we collect certain internet and electronic network activity from the device you are using to access our Website. We do this by using “cookies” and similar mechanisms. Learn more about cookies here. Technical information may include:

    Information about your interactions with our Website, such as the content you view, the time you spend viewing the content, and the features you access on the Website;

    Identifiers, such as your Internet Protocol (IP) address, device identifiers (including the manufacturer and model), and Media Access Control (MAC) address;

    Standard server log data, such as your application version number, computer type (Windows or Macintosh), screen resolution, operating system, browser type and version, and the date and time of your visit.

HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any Personal Information:

  • To present our Website and its contents to you;
  • To provide you with information about our services;
  • To provide services to you;
  • To notify you about changes to our Website or services we offer through it;
  • To enhance your customer experience and improve our products and services;
  • To protect against, identify, and prevent fraud and other unlawful activity, claims, and other liabilities;
  • To provide customer support;
  • Where applicable, to process applications for employment, or to provide subcontractors with information that they have requested;
  • For legal proceedings and requirements and to perform other activities as required or permitted by law;
  • In any other way we may describe when you provide the information;
  • For any other purpose with your consent;

We may develop anonymized data or de-identified data by making reasonable efforts to remove personal information so the information can no longer identify you. We develop this data for certain purposes, such as analysis to understand more about our customers and our industry, or for other commercial purposes as permitted by law. Anonymized or de-identified data is not considered Personal Information.

HOW WE SHARE YOUR INFORMATION

We may share Personal Information for the following reasons:

  • With contractors, service providers and other third parties we use to support our business;
  • With a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of  SSP’s assets, in which Personal Information held by SSP about our Website users is among the assets transferred;
  • To fulfill the purpose for which you provide it;
  • For any other purpose disclosed by us when you provide the Personal Information;
  • With your consent;
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

THIRD-PARTY WEBSITES

Our Website may contain links to other websites operated by third parties. This Policy does not apply to other websites that may be accessible through our Website.  Third party websites that are accessed through links have separate privacy policies, data collection practices and security measures.  We do not control the practices, policies or security measures implemented by third parties on their own websites.

PERSONAL INFORMATION OF CHILDREN UNDER THE AGE OF 16

Our Website is not intended for children under 16 years of age, and we prohibit anyone under the age of 16 from providing any information to us on our Website.  We do not knowingly collect Personal Information from children under the age of 16.  If you are under 16 years of age, do not use our Website and do not provide any information to us. If we learn we have collected Personal Information from a child under 16 years of age, we will delete that information.  If you believe we might have collected any information from or about a child under the age of 16, please contact us at [email protected].

EMPLOYMENT APPLICATIONS AND EMPLOYMENT MATTERS

Please note that in connection with any information you submit relating to an employment application, we would prefer that you avoid submitting the following sensitive information, except where such information is legally required: sexual orientation, race, ethnic origin, religion, beliefs, disability, marital status, creed, nationality, national origin, color and/or age.

If you intend to provide us with details of a reference or any other third party as part of your resume and/or application, it is your responsibility to obtain the consent of that third party, if required, prior to providing the Personal Information to us.  You are responsible for the content of all information that you provide to us and you must ensure that it is legal, truthful, accurate, not misleading in any way, does not infringe on any third party’s rights, and that its use is not otherwise legally actionable by such third party.

SECURITY

We take the matter of security of your Personal Information very seriously. We implement appropriate technical and organizational safeguards designed to protect your Personal Information from unauthorized access, alteration, or destruction. However, electronic transmission or storage of information cannot be 100% secure, so we do not guarantee the security of your information.

HOW WE USE COOKIES

We use various technologies to collect and store information when you visit our Website, and this may include using cookies or similar technologies to identify your browser or device. Cookies allow us to serve you better. They allow us to understand Website and internet usage and to improve or customize the content, offerings, or advertisements on our Website. For example, we may use cookies to personalize your experience at our Website (e.g., to recognize you by name when you return), or save your password in password-protected areas. We also may use cookies to help us offer you products, programs, or services that may be of interest to you.

The technologies we use for this automatic data collection may include:

  • Cookies. A cookie is a small file placed on the hard drive of your computer. We use cookies to store information, such as your login credentials and website preferences, so that we can remember certain choices you’ve made. Cookies can also be used to recognize your device so that you do not have to provide the same information more than once.
  • Web beacons. Pages of our services or our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
  • Mobile device identifiers and SDKs. A mobile SDK is the mobile app version of a web beacon. The SDK is a bit of computer code that app developers can include in their apps to enable ads to be shown, data to be collected, and related services or analytics to be performed.
  • Other technologies. There are other local storage and Internet technologies, such as local shared objects (also referred to as “Flash cookies”) and HTML5 local storage, which operate similarly to the technologies discussed above.

You may be able to refuse or disable cookies by adjusting your web browser settings. Some browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. Because each web browser is different, please consult the instructions provided by your web browser (typically in the “help” section). Please note that you may need to take additional steps to refuse or disable local shared objects and similar technologies. If you choose to refuse, disable, or delete these technologies, some of the functionality of our Website may no longer be available to you.  Deleting cookies may, in some cases, cancel the opt-out selection in your browser.

You can also learn more about cookies at: AllAboutCookies: https://www.allaboutcookies.org/.

DO NOT TRACK SIGNALS AND SIMILAR MECHANISMS

Our Website is not configured to read or respond to “do not track” settings or signals in your browser headings.

CALIFORNIA RESIDENTS

If you are a California resident, we are required to tell you certain things about your Personal Information and your rights regarding your Personal Information.  First, let us tell you more about how your Personal Information (“PI”) is collected, used, and shared:

Categories of PI Collected in Last 12 Months

Category of Source from Which PI Collected

Business or Commercial Purpose for Collection and Use of PI

Sold or Shared to Third-Parties

Category of Third-Party to Whom PI was Sold or Shared

Purpose for Selling or Sharing PI to Third-Parties

Disclosed for a Business Purpose

Category of Third-Party to Whom PI Disclosed for a Business Purpose

Specific Purpose for Disclosing PI

How Long We Keep Your PI

Identifiers such as a real name, alias, postal address, online identifier, IP address, email address, account name, social security number, driver’s license number, background check information, job application information, health information, , passport number or other similar identifiers.

Consumer

Job References

Educational Institutions

Background

HR

Hiring

Marketing and Advertising

Provide Services

No

None

None

Yes

Benefits administrator

Payroll company

Background check agencies

Educational Institutions

Assist with performing benefits administration, payroll processing, and other HR functions

Hiring

Provide Services

Personal Information is retained for: (i) the duration of consumer’s employment; (ii) the period of time to evaluate job applicants; (iii) the period of time to respond to potential legal or regulatory proceedings, but in no case more than 10 years after the expiration of the Customer’s last insurance policy; (iv) the time required by applicable law.

Characteristics of protected classifications under California or federal law (such as race, sex, and other similar characteristics)

Consumer

Federal and state reporting requirements

Provide Services

No

None

None

Yes

Government agencies

Benefits administrator

Insurers

Payroll Company

Federal and state reporting requirements

Assist with performing benefits administration, payroll processing, and other HR functions

Personal Information is retained for: (i) the duration of consumer’s employment; (ii) the period of time to evaluate job applicants; (iii) the period of time to respond to potential legal or regulatory proceedings, but in no case more than 10 years after the expiration of the Customer’s last insurance policy; (iv) the time required by applicable law.

Customer Record Information (such as name, signature, social security number, physical description, address, telephone number, DL number, insurance policy number, claim history and claim information, benefits information, information from credit reporting agencies ((such as audits, Motor Vehicle Reports, criminal records)), bank account or credit/debit card number, other financial information, medical information, health insurance information)

Consumer

Insurers

Credit Reporting Agencies

Provide Services

No

None

None

Yes

Insurers

Benefits administrator

Payroll Company

Provide Services

Assist with performing benefits administration, payroll processing, and other HR functions

Personal Information is retained for: (i) the period of time to respond to potential legal or regulatory proceedings, but in no case more than 10 years after the expiration of the Customer’s last insurance policy; (ii) the time required by applicable law.

Commercial information (such as records of products purchased or considered)

Consumer

Provide services

Marketing

No

None

None

Yes

Suppliers

Provide services

Personal Information is retained for: (i) the period of time required to provide the services; (ii) the period of time to respond to potential legal proceedings, but in no case more than 10 years after the expiration of the Customer’s last insurance policy; (iii) the time required by applicable law.

Internet or other electronic network activity information

Consumer

Improving Services

No

None

None

No

None

None

For a period of two (2)  years.

Professional or employment-related information (such as professional licenses or designations, employment history)

Consumer

Job References

HR

Hiring

Provide Services

No

None

None

Yes

Benefits Administrator

Assist with performing benefits administration, payroll processing, and other HR functions

Personal Information is retained for: (i) the duration of consumer’s employment; (ii) the period of time to evaluate job applicants; (iii) the period of time to respond to potential legal or regulatory proceedings; (iv) the time required by applicable law.

Education information (such as degrees, certificates, enrollments)

Consumer

Educational institutions

HR

Hiring

No

None

None

No

None

None

Personal Information is retained for: (i) the duration of consumer’s employment; (ii) the period of time to evaluate job applicants; (iii) the period of time to respond to potential legal or regulatory proceedings; (iv) the time required by applicable law.

Sensitive Personal Information (such as medical information as part of HR or administering benefits, drug screening, providing safe services)

Consumer

Physician

HR

Hiring

Worker’s Compensation

Provide Services

No

None

None

Yes

Benefits Administrator

Insurers

Assist with performing benefits administration, payroll processing, and other HR functions

Personal Information is retained for: (i) the duration of consumer’s employment; (ii) the period of time to evaluate job applicants; (iii) the period of time to respond to potential legal or regulatory proceedings; (iv) the time required by applicable law.

Sensitive Information

We do not use or disclose sensitive Personal Information except to perform services such as processing job applications or providing benefits to our employees.

Rights Regarding Your Personal Information

You have several rights regarding your Personal Information. We will explain those rights to you and how you may exercise them:

  • The Right to Know: This means you have the right to know what Personal Information we have collected about you, the categories of this Personal Information, the categories of sources from which the Personal Information was collected, the business or commercial purpose for collecting, selling, or sharing your Personal Information, the categories of third-parties to whom we disclose Personal Information, and the specific pieces of Personal Information we have collected about you.
  • The Right to Delete: You have the right to request that we delete Personal Information that we have collected from you.  However, keep in mind that this right is subject to certain exceptions.
  • Right to Correct: You can request that we correct inaccurate Personal Information we maintain about you.
  • Right Not to Receive Discriminatory Treatment: You have the right not to be discriminated against based on your Personal Information, and the right not to be retaliated against for the exercise of your rights under California law.

Exercising Your Rights

You may exercise any of the rights listed above by calling us at 678-424-6500 or emailing us at [email protected]. If you exercise any of these rights, we may need to verify your identity.  If we need to do so, we may ask you to provide certain information such as your driver’s license, or other form of identification.  If we cannot verify your identity, we may deny your request.  If that happens, we will let you know.  You can also have an authorized agent exercise your rights on your behalf using the same methods as described above.  If you do so, we may also ask your authorized agent to provide proof that they are authorized to act on your behalf.

Selling or Sharing Personal Information

We do not “sell” or “share” your Personal Information as those terms are defined by California law.  Only our service providers are allowed access to Personal Information.

Other California Privacy Rights

Under California law we are required to let you know you may request information regarding the disclosure of your Personal Information to third parties for their direct marketing purposes.  To make such a request, please send an email to: [email protected].

Changes to Our Privacy Policy

We reserve the right to modify this Policy at any time.  The date the Policy was last revised is identified at the bottom of the page. You are responsible for periodically visiting our Website and this Policy to check for any changes.

How to Contact Us

To ask questions or comment about this Policy and our privacy practices, please email us at [email protected].

Last updated December 2024.